Even though we do our best to deliver your order in a timely manner, there could be times when you experience delays. These are often caused by challenges out of our control, such as service interruptions and high volumes of parcels during the COVID-19 situation.
If you don't receive your order within 10 days, please contact our Customer Care Team at 1-833-308-8873 and one of our agents will help you resolve the situation.
If you would like to speak directly with the courier instead, please refer to the below:
If you have questions about a delivery by Canada Post call 1-866-607-6301.
If you have questions about a delivery by FedEx call 1-800-463-3339.
If you have questions about a delivery by Kwiksave call 1-888-564-5945.