Troubleshooting
- Why are my puff counts not being tracked?
- Why is my puff count higher/lower than others?
- How do I start using Usage Tracker to track my puffs
- How can I make sure my firmware is properly updated?
- How do I update my firmware?
- How can I reset my PIN?
- I can't access the MYVUSE app
- My device can’t connect to the MYVUSE app during initial setup
- I forgot my PIN for reinstalling the MYVUSE app.
- What can I do if my ePod vape battery is not charging?
- Why is my ePod vape pod leaking?
- Why does my vape pen have a burnt taste?
- How do I take a puff on the ePod 2?
- Why is my ePod not producing vapour?